About The Virtual X
Partnering with us means aligning with a team that is dedicated to your success and is focused on your interests. To take advantage of our services, please contact us today. We are eager to discuss opportunities that can elevate your business to greater heights.
About Us
We strengthen business operations, yielding an increase in profit margins and revenue growth
Established in the United States in 2015; The Dillon Morgan Consulting (DMC) is an industry leading management consulting firm with experiences in helping companies identify efficiencies, reduce their bottom-line costs and increase in profit margins.
Bureau of labour Statistics, 2021
20% of small businesses fail in the very first year and nearly half of them fail in the first five years.
We want to see small businesses equipped with the right knowledge & tools needed in order to succeed! The VIRTUALX was founded based on that specific need! Our goal is to establish and enable your company’s operations to run at a standard where it can run “hands free” without you; the owner, being involved in every part of the day to day. This is all about giving the company an opportunity to be scalable, meaning it can grow without being overwhelmed.
The VIRTUALX service gives you the opportunity to assess your company against five key areas: People management, tools, process, business governance and customer experience management which allow us to establish a baseline for your operations today. You will have the opportunity to work closely with one of our highly experienced and qualified virtual executives to help close the gaps and strengthen the maturity of your end to end processes.
Looking for Business Leadership Insights?
Check out our business insights page on the Dillon Morgan Consulting Insights page. We cover cases from customer experience management, to simple business Analytics.
The Virtual X
Meet The Team
Mzee Dillon
Founder CEO
Mzee is a Certified Lean Six Sigma Black Belt, Project Management Professional (PMP), and Change Management Practitioner. He is the founder of TheVirtualX, and the Managing Director of Dillon Morgan Consulting Inc.
Russell Ollie
Partner, Managing Director
Russell is a Certified Lean Six Sigma Master Black Belt, Project Management Professional (PMP), and Vendor Management Professional. He is an MIT Alum and has a proven record of leading successful transformation with Industry leaders like eBay, Microsoft, McKinsey, GM, Toshiba and AT&T.
Solomon Israel
Managing Director ICT
A patent holder and industry speaker, Solomon, an MIT alum, is known for improving customer experiences and organizational performance across government and private sectors.
Christopher Mazuk
Program Director
- Led an 18-member Business Operations team to implement Balance Scorecard processes and analytics that accomplished in the 1st year the following 3 items: 1) Reduced end-to-end job interval by 14%; 2) Increased gross margin by 18%; and 3) Reduced Days sales outstanding from 135 to 92. - Led a 28-member team examining logistics and return-material procedures that produced $8.6 million in cost reductions by establishing logistics operation centers for marshalling orders, reusing shipping materials and developing a controlled material returns process.
- Led construction projects in the US, Europe, Scandinavia, South America, and Africa totaling >$1.10 billion.
- Built a Services business for a startup, growing services sales 126% in the first year.
- Product-line management consulting project with a major polymer firm resulted in a new Line of Business yielding >$50 million in revenue in the first year.
Effective in directing multiple simultaneous programs, providing executive leadership and vision to successful teams, successfully delivering high-visibility programs, establishing business processes and controls that facilitate smooth operations during periods of major change and significant growth. Successful in startup and turnaround situations, domestic and international. 2006 Baylor MBA with a Corporate Strategy concentration, Project Management Professional (PMP) certified in 2008.
Robert Browne
Consultant
Robert Browne
Consultant
Mike Allen
Engagement Manager
Mike Allen
Engagement Manager
His certifications include Lean Six Sigma Master Black Belt, Lean Master, Project Management Professional, and Scaled Agile Framework (SPC, SSM).
Can You Relate?
Do you own a service business?
Service Businesses are the easiest to start, but are impacted the most by inefficient processes.
Are you so busy that you're having to turn down jobs?
Preparing your business operations to scale in people, process, and tools is key to sustainable growth of your business. Assess your operations today by clicking on the take the assessment link below